Frequently Asked Questions

Your trading fees are settled and credited to your dashboard automatically, following each exchange's settlement cycle — daily for API-connected exchanges. Once your balance exceeds the minimum withdrawal ($10), you can request a withdrawal in USDT (TRC-20) anytime. Withdrawal requests are processed within 24 hours.

Policies vary by exchange, but generally you can cancel KYC (close the account) and re-register to start fresh with a Refundly referral applied. Withdraw all your assets before closing, and proceed carefully. See the guide page for exchange-specific steps.

After you enter your UID, analysis usually completes within 5 minutes and the status changes to ‘Linked’. Occasionally, exchange API delays can take up to 1 hour; if it still hasn’t changed after that, let us know via 1:1 inquiry.

Refundly gives you a double reward on every single trade:

• ①Instant fee share — on exchanges like OKX, MEXC and Gate, 20% comes straight back to you from your very first trade, no conditions attached.
• ②Partner commission payback — exchanges pay us a commission on your trades, and we hand a solid 70% of it back to you. Most services quietly keep this money — we don't.

Combined, up to 82% of the entire reward pool lands in your pocket. Check each exchange's detail page and see exactly what you'd earn.

Refundly uses read-only API access only, so there is fundamentally no hacking risk. We only read trade history and fee info, and never request withdrawal, transfer, or trading permissions. Payback is deposited directly into the USDT wallet of the exchange account you linked — we never ask for an external wallet address — so it is safe.